Welcome to Faith Insurance Solutions
Everything you need to get licensed, contracted, and writing business. Follow the tabs in order — they're built to walk you through from Day 1 to your first policy.
🗺️ Your Onboarding Roadmap
1
Get Licensed (2–6 weeks)Complete your pre-licensing education, pass your state exam, and submit your license application. You cannot sell or get contracted without this.
2
Get Contracted with Carriers (1–2 weeks)Once licensed, apply to write business with each carrier through their portal or NIPR. Follow the contracting order — some carriers have appointment fees.
3
Set Up Your Tech Stack (1–2 days)Get access to your quoting tools, CRM, and carrier portals. Without your tools you can't quote, enroll, or track clients.
4
Learn the Products (Ongoing)Work through the Medicare, ACA, Life, and Group modules in this portal. Know what you're selling before you talk to a client.
5
Follow the 30/60/90 PlanUse the plan in the last tab as your daily roadmap. The first 90 days build habits that will define your whole career.
⏱️ Typical Timeline to First Sale
Most new agents write their first policy 3–5 weeks after starting. Licensing takes the longest — start immediately.
| Milestone | Timeline |
|---|---|
| Pre-licensing course | 1–2 weeks (self-paced) |
| State exam | Schedule within days of finishing course |
| License issued | 3–10 business days after passing |
| Carrier contracting | 5–10 business days per carrier |
| First sale ready | ~3–5 weeks from Day 1 |
📞 Questions? Contact Faith
Faith Bratlie — Faith Insurance Solutions
📞 813-397-8750
✉️ faith@faithinsurancesolutions.com
📞 813-397-8750
✉️ faith@faithinsurancesolutions.com
Getting Licensed
You cannot sell insurance or get contracted without a state license. This is Step 1 — do it before everything else.
🎯 What License Do You Need?
For health and life insurance, you need a Life & Health (L&H) license in your resident state. You can add non-resident licenses later to sell in other states.
1
Choose Your Pre-Licensing CourseMost states require 20–40 hours of pre-licensing education. Use Kaplan, ExamFX, or America's Professor — all are available online and self-paced. Shoot for finishing within 1–2 weeks.
2
Study for the State ExamFocus on: types of insurance, policy provisions, state regulations, and ethics. Use the practice exams in your course — aim for 80%+ on practice tests before booking the real exam.
3
Schedule & Pass Your ExamBook through Pearson VUE or PSI Exams (check your state). Exam fee is typically $40–$150. Passing score is usually 70%. You can retake if needed — most people pass on 1st or 2nd attempt.
4
Apply for Your LicenseApply through your state's DOI (Department of Insurance) — most use NIPR.com. You'll need: exam passing certificate, application fee ($30–$200), and sometimes a background check. License is usually issued in 3–10 business days.
5
Tell Faith You're Licensed!Once your license number is issued, reach out immediately — you can start carrier contracting that same day.
🌎 Adding Non-Resident Licenses
Faith Insurance Solutions is licensed in 40+ states. Once you have your resident license, you can add non-resident licenses to expand your market — this takes 1–3 days per state and costs $20–$100 per state.
💡 When to Add Non-Resident Licenses
Start with your resident state. After your first 30 days, talk to Faith about which additional states make sense based on your lead sources. ACA/Marketplace leads often come from multiple states — you'll want to be licensed wherever you're getting leads.
📚 Recommended Pre-Licensing Resources
- Kaplan Financial Education — kaplanfinancial.com · Industry standard, detailed explanations
- ExamFX — examfx.com · Great practice tests, pass guarantee
- America's Professor — americasprofessor.com · Video-based, good for visual learners
- NIPR.com — nipr.com · Apply for your license and non-resident licenses here
📋 Licensing Checklist
- Enrolled in pre-licensing course
- Completed required pre-licensing hours
- Scoring 80%+ on practice exams
- Exam scheduled with Pearson VUE / PSI
- Exam passed ✓
- License application submitted on NIPR
- License number received
- Faith notified — ready for contracting
Carrier Contracting
You must be contracted (appointed) with each carrier before you can sell their products. Start with the highest-priority carriers first — contracting takes 5–10 business days per carrier.
💡 You need your license number before contracting. Most contracting is done through Surancebay / SureLC or directly on the carrier's agent portal.
🥇 Contract First — Highest Priority
🏥 ACA / Marketplace
Enroll Prime
HealthSherpa (agency join: d3bb)
1Enrollment / Enroll Prime
These are your primary ACA enrollment platforms — get access to these on Day 1.
🌟 Medicare (SunFire)
SunFire Platform
Integrity
SunFire is your Medicare quoting and enrollment platform. Contact Faith for your SunFire login setup.
🥈 Contract Second — Individual Health
🥉 Contract Third — Life & Supplemental
📋 Contracting Checklist
- License number confirmed
- Enroll Prime / HealthSherpa access set up
- SunFire account created (contact Faith)
- UHC/UHOne contracted
- Allstate Health contracted
- Manhattan Life contracted
- Pivot Health contracted
- Mutual of Omaha contracted
- AIG contracted
- All appointments confirmed active in state DOI
Tech Stack Setup
These are the tools you'll use every single day. Get all of them set up before your first call.
🔧 Core Tools — Set Up Immediately
Atlas CRM Priority #1
Your client management system. Every prospect and client goes in here. Contact Faith for your login — do not use a personal spreadsheet.
→ app.theatlascrm.com
SunFire Platform Medicare Quoting
Quote and enroll Medicare Advantage, Part D, and Medicare Supplement plans. Contact Faith for your SunFire setup — it's tied to your NPN number.
→ sunfireinc.com
HealthSherpa ACA Quoting
Quote and enroll ACA/Marketplace plans. Sign up as an agent and join the Faith Insurance Solutions agency using code d3bb.
→ healthsherpa.com
Agency Code: d3bb
Enroll Prime ACA + Private
Quote and enroll both on-exchange ACA plans and off-exchange private market plans. One of your primary enrollment tools for individual health.
→ 1enrollment.com (Faith's link)
JSA Online Quoting
Additional quoting platform for supplemental and ancillary products.
→ arc.jsaonline.com
Integrity Platform Medicare + Life
Quoting and enrollment platform for Medicare and life insurance products.
→ integrity.com
📱 Communication & Daily Essentials
- Phone with voicemail set up — Professional voicemail greeting. Calls are your livelihood.
- Email signature set up — Name, title (Licensed Insurance Agent), phone, and your state license number.
- Calendar app — Block time daily for calls. Use Google Calendar or Outlook — sync it to your phone.
- E-Signature access — Some carriers use DocuSign or their own e-sign. Confirm with Faith which you'll need.
📋 Tech Setup Checklist
- Atlas CRM login received from Faith
- SunFire account active
- HealthSherpa account — agency code d3bb entered
- Enroll Prime account active
- JSA Online account active
- Integrity Platform account active
- All carrier portals bookmarked
- Professional voicemail recorded
- Email signature set up with license number
Your First 30/60/90 Days
The first 90 days set the foundation for your entire career. Stay focused, stay consistent. This plan is built around activity — the income follows.
📅 The Plan at a Glance
30
Days — Foundation
- Get licensed & contracted
- Tech stack fully set up
- Complete all training modules
- Shadow Faith on calls
- Write your first policy
60
Days — Momentum
- 5+ policies written
- Lead sources identified
- Daily call block established
- CRM actively maintained
- Referral system started
90
Days — Consistency
- 10–15+ policies written
- Predictable weekly activity
- Pipeline of warm leads
- Non-resident licenses added
- First referral clients
📆 Days 1–30: Foundation
W1
Week 1 — Get Legal & Set UpFinalize licensing if not done. Start carrier contracting. Set up all tech tools. Complete the Onboarding, Medicare, and ACA training modules in this portal. Meet with Faith to review expectations.
W2
Week 2 — Learn the ProductsComplete Life Insurance and Scripts & Objections modules. Shadow Faith on at least 3 live calls. Practice the Needs Analysis questions until they feel natural. Role-play with a partner.
W3
Week 3 — First CallsStart working leads with Faith's coaching. Goal: 20 dials per day minimum. Log every contact in Atlas CRM. Focus on completing the Needs Analysis — don't worry about closing yet. Just get comfortable on the phone.
W4
Week 4 — First PolicyGoal: write your first policy. Review your call recordings. Identify your top 3 objections and practice the rebuttals. Set up your first follow-up pipeline in CRM.
📆 Days 31–60: Momentum
M2
Build Your Daily RoutineEstablish a set call block — morning is best. 20–30 dials minimum per day. Review yesterday's pipeline before starting. End every day by updating CRM and scheduling your next-day follow-ups.
M2
Identify Lead SourcesTalk to Faith about which lead programs are available to you. Consider: Facebook groups, referrals, Chamber of Commerce, senior centers. Which source is producing the most conversations?
M2
Track Your NumbersKnow your: dials per day, contact rate, quote rate, close rate. Improving these metrics by small percentages each week compounds into major income growth.
📆 Days 61–90: Consistency
M3
Add Non-Resident LicensesIf your leads are coming from multiple states, talk to Faith about which non-resident licenses to add. This expands your market significantly.
M3
Build Your Referral SystemEvery client you've written is a referral source. Call each client 30 days post-enrollment to check in. Ask: "Is there anyone you know who might benefit from a similar review?" Most won't say yes immediately — but they'll remember you when someone asks.
M3
Review & ResetMeet with Faith at the 90-day mark. Review your numbers. What's working? What's not? Set your 90-day targets for the next quarter. The agents who win long-term are the ones who consistently analyze and adjust.
📊 Daily Activity Targets
| Activity | Days 1–30 | Days 31–90 |
|---|---|---|
| Dials per day | 20+ | 30+ |
| Live conversations | 5–8 | 8–12 |
| Needs analyses completed | 2–3 | 4–6 |
| CRM updated same day | 100% | 100% |
FFM Certification — CMS Agent Broker Registration
Step-by-step walkthrough for adding the FFM Agent Broker role and completing identity proofing on the CMS Enterprise Portal. Based on Compass Health Consultants training.
⚠️ Important — Creating a CMS Account Is NOT Enough
You must also add the FFM Agent Broker role AND complete identity proofing to satisfy the Part II requirement. If you skipped these steps, you are not fully registered — follow the steps below.
📋 Before You Start — Have These Ready
NPN (National Producer Number)
Your state license NPN — look it up at nipr.com if needed
MLN User ID
Created when you completed the FFM training at MarketplaceLearningNetworkLMS.com (Part I)
Step-by-Step: Add FFM Agent Broker Role
✅ How to Verify It Worked
After completing, go to My Access → View and Manage My Access. You should see a row showing:
System: Federally Facilitated Marketplace | My Roles: Agent/Broker | Additional Details: MLN UID, TRN EXP date, NPN
System: Federally Facilitated Marketplace | My Roles: Agent/Broker | Additional Details: MLN UID, TRN EXP date, NPN
Faith Insurance — Internal Team
Compensation structure, team expectations, and internal processes. Internal use only.
🔒
Internal Team Access
Enter your 4-digit PIN to continue